Unable to download zip files from PDS Search Portal

​​Nothing happens when creating a zip file for some search results


Scenario

  1. Perform a search in PDS Search Portal

  2. Select objects to include in zip-file

  3. Click ZIP - results in spinning wheel, but no download

 

It works on smaller batches

​The apache default timeout is shorter than the time needed to create the zip

​​Increase the timeout for apache (default is 60 or 180):

  1. Add the line "TimeOut 300" to the bottom of Apache\conf\httpd.conf and Apache\conf\templates\httpd.conf.template

  2. Restart Apache service


Create smaller batches or ​​go to the "temp" folder on the server to download the zip-file (the zip-file is still created on the server, it is the web interface that disconnects)