Cannot access Java pages in Windchill 10.2

​​Cannot access Java pages in Windchill 10.2


  • ​Java version installed is not supported

  • Need to set exceptions for Windchill site in Java and browser

  • Chrome browser was used (Chrome does not have support for Java based pages)


            Make sure the installed Java version and browser is supported by the current Windchill version (in this case 10.2 M010)

            See Platform Support from PTC: Platform Support Windchill 10.2 M030


            Set exceptions for Windchill site in Java and browser:

            Java
            1. Search for Configure Java in Windows
            2. Go to Security tab
            3. Add the URL for your Windchill site as an exception/trusted site (without the ending /Windchill)

            Internet Explorer
            1. Open IE browser
            2. Go to Internet Options > Security > Trusted Sites
            3. Add the URL for your Windchill site as an exception/trusted site (without the ending /Windchill)