FAQ - Get started with your PTC product

  • Published19/11-2019


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  • How to get started with my new PTC licenses?

      Get started with your PTC Product by following the steps below:

      1. Create a PTC-account to be able to access:
          - PTC License Management
          - PTC Software Download

        Note! You need your PTC Customer Number and Sales order number (SON) or Service Contract Number (SCN) to create an account linked to your company. This information can be found in your confirmation letter

      2. Download your PTC software from the following link: Software Downloads

      3. Find the MAC-address for the server/client computer on which the PTC license should be installed

      4. Retrieve the PTC License, see pages 5-9 for creating a new license file

      5. Install the PTC License Server

        Note! If multiple users are to utilize the same license server, make sure to install it on a joint server or on a client computer that is always in the same network as the other users 

      6. Install your PTC Product. Click one of the links below to access the installation guide for your product: