Windchill PDMLink license FAQ for 11.1 and later versions

Description

  • Should Windchill PDMLink or ThingWorx Navigate license be installed on a Flexera license server?

  • How to retrieve a Windchill PDMLink Host ID for Windchill PDMLink 11.1 and later?

  • How to retrieve a Windchill PDMLink license or ThingWorx Navigate licenses for Windchill PDMLink 11.1 and later?

  • How to install a license in Windchill PDMLink 11.1 and later?

  • How to automatically have Windchill PDMLink license or ThingWorx Navigate renew the license file?

  • How to add additional licenses dynamically without restarting Windchill PDMLink 11.1 and later?

  • How to check license usage in Windchill PDMLink 11.1 and later?

  • How are the different licenses handled within Windchill PDMLink 11.1 and later?


  • Should Windchill PDMLink or ThingWorx Navigate license be installed on a Flexera license server?

    • No, the licenses are installed directly in Windchill PDMLink 11.1 or later.


  • How to retrieve a Windchill PDMLink Host ID for Windchill PDMLink 11.1 and later?

    • If Windchill PDMLink is up and running:

  1. Open the Windchill PDMLink 11.1 or later URL in the browser and login as Site Administrator (wcadmin)

  2. Navigate to Site Utilities > License Management Settings > License Host ID:




  • How to retrieve a Windchill PDMLink license or ThingWorx Navigate licenes for Windchill PDMLink 11.1 and later?

    • Make sure you have an PTC account with access to manage licenses, then:

  1. Log in to PTC License management site

  2. Under the ThingWorx / ThingWorx Navigate / Windchill section, select Windchill as a product from the drop-down menu:

    User-added image

  3. Enter the host ID as displayed in License Management utility for which you want to retrieve license in the Enter Device ID text box

  4. Click Retrieve to download your license. The license file will be downloaded to a browser default location with all your Windchill entitlements


  • How to install a license in Windchill PDMLink 11.1 and later?

    • If Windchill PDMLink is up and running:

  1. Open the Windchill PDMLink 11.1 or later URL in the browser and login as Site Administrator (wcadmin)

  2. Navigate to Site > Utilities > License Management > Settings

  3. In Settings tab, click Import license from a file

  4. Click Browse to locate and upload the license file that was obtained from PTC License Management portal

  5. Click Process Capability Response to Activate your license

  6. The license is activated in Windchill system and a new record is added to the table in the License Information tab

  • How to automatically have Windchill PDMLink license or ThingWorx Navigate renew the license file?

    • In Site > Utilities > License Management

    • Fill in your PTC account name and password > Save Settings



  • Can additional licenses dynamically be added without restarting Windchill PDMLink 11.1 and later?

    • In Site > Utilities > License Management, use retrieve license online option:


    • Or upload a new license file from License Management page

      In Site > Utilities > License Management, use Import License a file:




  • How to check license usage in Windchill PDMLink 11.1 and later?

    • In Site > Utilities > License Management, go to tab: License Information tab:

       

  • How are the different licenses handled within Windchill PDMLink 11.1 and later?

    • Named user:
      License user is occupying a license by being a member in a license group. 

    • Active Daily user:
      License user is occupying a license for one day at a time when logging in to Windchill PDMLink.
      The Active Daily user group resets at midnight.

  • What are the available license compliance capabilities?
    • Subscription term:
       Windchill will require a valid license (none expired) file to continue to operate

    • User term:
      All users must be entitled to a Windchill license, by the Windchill administrator, through respective license group membership

For Further info please read through this guides: