Windchill license groups are not updated for users directly after removing them from one group and added in to another.
Published: 2020-04-15
Last updated: 2020-04-15
Reference: CS306041
Description
When changing license file from PTC PDMLink Module License to PTC Contribute License.
The change does not seem to take affect immediately:

License Group membership updated by background processes (Windchill queues) out of the box.
Since queue is scheduled to run every 24 hours, the membership information will not be updated immediately
User or Group membership doesn't updated in information page
Reported to R&D as SPR 7723998
Corrected in Windchill PDMLink 11.0 M030 CPS15, Windchill PDMLink 11.1 M010 CPS-08, Windchill PDMLink 11.1-M020-CPS05, Windchill PDMLink 11.1 M030
Workaround 1:
Adjust the group-membership:

Wait 8 -24 hours after removing ORG group to remove SITE group
Workaround 2:
Set the following properties to get the user updated immediately instead of 24 hours, see article below for all steps: CS306041
xconfmanager -s wt.org.immediateCalculationOfLicenseMembers=true -t codebase/wt.properties -p
Published: 2020-04-15
Last updated: 2020-04-15
Reference: CS306041
Description
When changing license file from PTC PDMLink Module License to PTC Contribute License.
The change does not seem to take affect immediately:
License Group membership updated by background processes (Windchill queues) out of the box.
Since queue is scheduled to run every 24 hours, the membership information will not be updated immediately
User or Group membership doesn't updated in information page
Reported to R&D as SPR 7723998
Corrected in Windchill PDMLink 11.0 M030 CPS15, Windchill PDMLink 11.1 M010 CPS-08, Windchill PDMLink 11.1-M020-CPS05, Windchill PDMLink 11.1 M030
Workaround 1:
Adjust the group-membership:
Wait 8 -24 hours after removing ORG group to remove SITE group
Workaround 2:
Set the following properties to get the user updated immediately instead of 24 hours, see article below for all steps: CS306041
xconfmanager -s wt.org.immediateCalculationOfLicenseMembers=true -t codebase/wt.properties -p