Warning regarding the latest Chrome update 83.0.4103.97 for Windchill users

Published: 2020-06-11
Last modified: 2020-07-03

Description

• Warning regarding the latest Chrome update 83.0.4103.97
  

• It has been noted for several clients that the latest chrome update causes some issues in the user interface of windchill

• Some “wizards” start loading but never finishes, showing the loading symbol
  
  

• The situations we have encountered so far are 

  • Create/edit task

  • Revise

  • Add attribute to type

  • Edit Enumerated List constraint

  
  

• EG in Change Notice
  
  

Cause

• For more info on the issue see following article: Article - CS326191
  

• Please subscribe to this article to keep you updated on the issue:
  
  
  

Resolution

• Google plans to resolve issue in Google Chrome Build 85, planned for August 15th 2020

• • Refer to Chromium resource: Issue 1091583: form submission to child window fails after busy waiting

• We strongly advise you too disable the auto update of chrome if is not yet updated and if you have already updated we are awaiting a solution from ptc.

• For a permanent solution keep updated on the following article: Article - CS326191
  

Workaround

• A workaround is to use another browser for these problematic cases. Internet Explorer for example.