Extension is not working in Creo Parametric

An extension (for example Advanced Assembly) is not working even though it exists on the read license file

​Creo Parametric is not configured to include the extension during start

Step 1

  • ​​Make sure that the read license file in the license server contains the extension

  • If not, start by retrieving an updated license file with the extension included and update the file read by the license server

Step 2

  • Configure client installations to include the extension during start (Reconfigure > Customize)

  • If there are multiple users and a limited amount of extensions, a recommendation is to create several start-up configuration for Creo so that the users can actively choose when to start with the extension