Sometimes the licenses on FlexNET and Flex lm servers get locked even though they are not in use. One example of when this can happen is if a client uses a machine that runs PRO/Engineer that suddenly crash- es and demands a forced restart of the program.

This document shows how to free a locked license.

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1. Best Practices PTC Flush

2. How to perform a PTC fl ush Sometimes the licenses on FlexNET and Flex lm servers get locked even though they are not in use. One example of when this can happen is if a client uses a machine that runs PRO/Engineer that suddenly crash - es and demands a forced restart of the program. The license can in that case seem to be occupied even though nobody is using it. Follow this guide in order to free a locked license. Step 1. Check which licenses that currently are in use by opening a Command Prompt. Start > Accessories > Command Prompt Write ptcstatus in the command fi eld to show the licenses in use. Step 2. Write the following in the command window in order to free a locked license: ptc fl ush <license name> <server name> 7788 <the given number> In this speci fi c case it would be: ptc fl ush PROE_REP2 pdsvision 7788 105

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